FAQ
Common questions.
Straight answers before you book a call — not marketing copy dressed up as an FAQ.
What does NimbleTel actually do?
We’re an AI-led growth partner for challenger telcos. Flow handles B2C digital acquisition end to end — search to purchase, in minutes, zero human touch. Pipeline qualifies B2B/SME leads and hands them to your own sales team to close. We never touch your network, billing, or regulatory obligations.
How is this different from a regular marketing agency?
Most agencies sell hours and campaigns. We’re paid on results (CPA, qualified leads, rev-share) on top of a flat fee, and every AI conversation and decision is visible to your team — nothing runs as a black box.
What do we need to provide to get started?
Your full product catalogue, pricing, USPs, and FAQs — the FAQs specifically are what let our AI handle real objections instead of running a generic script. This happens in a Discovery step before any creative is built.
Do we need a bigger team or new infrastructure?
No. That’s the point of “nimble” — no new hires, no new office space, no new tooling to manage. You brief us once; the AI system does the ongoing work. There are no platform fees and no setup fees either.
How much does it cost?
A fixed monthly fee plus performance-linked incentives. The fee follows the same structure in every market; the performance side is set per country, segment and catalogue. Because every telco and market is different, we scope the numbers on a first call rather than publishing a rate card. There are no platform fees or setup fees.
How long is the pilot?
90 days, scoped to one defined segment, with exclusivity for your country from day one. There is a mid-pilot checkpoint at day 45, and a joint review at day 90.
What happens after the pilot?
If both sides agree it is a great model, we move to a minimum two-year term with exclusivity. If either side would rather walk away, we part ways and NimbleTel is free to work with other telcos in that market.
Is this only for MVNOs, or established operators too?
Built for challenger telcos and MVNOs first — that’s where the digital-native segment gap is sharpest and where a partner our size can move fastest. Larger operators are a longer conversation, not a no.
Which markets do you operate in?
Our finders are live in Singapore, Malaysia, Cambodia, the United Kingdom, Australia and the United States. Singapore has Zym Mobile (mobile plans) and MyRepublic (home broadband); the UK has Lyca Mobile, Oppo UK and YouFibre; Malaysia has an independent plan finder plus partner finders for Xiaomi and Oppo devices and TM Unifi home broadband; Cambodia has live Flow and Pipeline tools built from real market data. We are open to a telco partner in Malaysia and Cambodia. The signing entity is ThriveOnz Group UK LTD, based in the UK.
Do you work with broadband providers and device brands, not just telcos?
Yes. The same AI finder works on any closed catalogue with real, dated prices. It is live today for home broadband (YouFibre in the UK, TM Unifi in Malaysia, MyRepublic in Singapore) and for phones and devices (Oppo in the UK and Malaysia, Xiaomi in Malaysia). If you sell connectivity or devices in our markets, book a call.
I am a customer, not a telco. How do I use NimbleTel, and how do you earn?
Pick your country on the home page, tell the finder how you use your phone or internet, or which device you want, and it matches you to one option from a partner, with the date its price was checked. You finish on the partner’s own site. If you buy through our link, the partner pays NimbleTel a commission and the price you pay does not change. Every page says so before the first link.
Do you run free pilots or proofs of concept?
No. If we build this together, we both put something real on the table from day one — a flat monthly fee plus performance, not a free trial.